Frequently Asked Questions
about your order
Orders are prepared within 24 to 48 hours.
Delivery times in Switzerland are generally 2 to 5 working days . For international orders, this may vary depending on the destination. (approx. 7 to 14 days)
Of course! You have 14 days upon receipt to change your mind.
The product must be in perfect condition, unworn, in its original packaging.
You can exchange your pair for another pair of your choice. (Exchange or gift certificate only, no refunds). Simply contact us at kelani.eyewear@gmail.com to receive instructions. You can either send the package (at your expense) or drop it off at our Fripsquare store in Lausanne.
Yes, delivery is free for purchases over CHF 80 in Switzerland.
You can also pick up your package free of charge from our partner store , Fripsquare, in Lausanne. (Ch. de la joliette 5, 1006 Lausanne)
We accept payments by credit card (Visa, Mastercard, etc.), Twint, PayPal, and other secure solutions. All payments are protected with SSL encryption.
about our glasses
Yes! Come see us in our store at:
📍 Fripsquare, Ch. de la joliette 5, 1006 Lausanne
🕐 Monday to Friday, 10:30 a.m. to 7:00 p.m.
Saturday from 10 a.m. to 6 p.m.
You can opt for a 24-month warranty for an additional CHF 7.-. However, if you notice any defects in your pair, please contact us by email.
Yes. Each model is made from recycled materials , primarily post-consumer plastic. We choose these materials for their low environmental impact, without compromising comfort or durability.
Our models are unisex . The clean, timeless design adapts to all faces and styles. Each product sheet offers dimensions to help you choose.
The brand was created and developed in Switzerland in 2022. We collaborate with partners in the Netherlands to ensure ethical, transparent, and environmentally friendly production.
